1 Day a Week Dealing with Poor Performers?

Managers spend nearly 17 percent of their working hours dealing with poor performers, according to a report from staffing firm Robert Half International. That’s nearly a full day a week that could have been spent being productive!

This is a pretty shocking statistic.  We have to wonder what role training plays in this. Can the managers categorize the poor performance? Is it the same for everyone? Unique to each individual? Is it knowledge, skill or personality that contributes to poor performance? Are people with inadequate skills hired-in to begin with and training fails to bring them up to an acceptable level? Did they have the appropriate skill(s) at one time, but then they diminished over time? Could ongoing performance support have prevented that?

The Training Doctor would LOVE to do a follow-on study with the same managers polled for the Robert Half report to find the answers to these questions.