Online Collaboration MUST be Designed

All virtual classroom platforms pledge that their product enables your organization and your learners to work collaboratively. And it is true. All virtual classroom platforms allow for learners to interact verbally, via chat or instant messenger, through the use of feedback symbols or emoticons, and often through breakout rooms which enable smaller discussions and group activities to occur.

This doesn't just happen spontaneously, however. It is imperative that the training be designed to be collaborative.