Establish an Advisory Committee

An advisory committee should be created in order to help you determine what training needs to be developed for your organization, and what is a priority.  An advisory committee should be made up of front line workers from across the organization and from all levels, from hourly workers to supervisors.  For example, if you want store managers to conduct new hire training, it's a good idea to have input from store management, supervisors, front-line workers, and back office workers.  They will provide their thoughts on how the training should be delivered and what should be accomplished by the conclusion of it.

An advisory committee should have no more than 13 members, and the membership seats should be rotated regularly.  Larger groups can be harder to facilitate, and you want to be sure everyone has an equal chance to participate in the discussion.  You'll find that you don't have to do as much marketing of the training function when you have 13 ambassadors who return to their work areas every month understanding that they are responsible in part for the success of the organization.