The Training Doctor

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What's the Difference between Gaming and Gamification?

Game-based learning is the use of a game to teach. Gamification, on the other hand, only uses a few elements of games. A learning game is a self-contained unit. There is a definitive start, game play and ending to the game. In a learning game, the learners know they are engaged in a game activity and at the end there is a “win state.”

Source: www.trainingindustry.com/magazine Training Industry Magazine-Spring 2014

Here is a sample of a "game" we use to teach overcoming objections in a sales curriculum - feel free to copy!

Step 1 - Divide your group in to three: Team A, Team B, Team C

Step 2 - Each team is given 5 minutes to discuss among themselves and come up with the 5 "hardest" objections they have encountered when selling "x" (this assumes a group that is already selling a product or service and you are enhancing their abilities).

Step 3 - Conducted as a round robin. Team A "announces" one of their Top 5 Hardest objections. Team B has a few moments to discuss among themselves and come up with what they believe to be an appropriate response. Team C also discusses among themselves because they have the ability to "challenge" Team B's answer

Team B then provides their answer to Team A. If Team C thinks their answer is better, they can say "we would like to challenge that" and provide THEIR answer to Team A. Team A then decides "the winner" and a point is awarded.

The process then repeats with Team B providing one of their objections to Team C and Team A having the ability to challenge.

This should take about 45 minutes to conduct. The Team with the most points "wins" and everyone wins by having at least 2 great rebuttals to all the tough objections.