Delta Takes Training Evaluation to the 4th Degree

Delta flight operations training goes through level three evaluations for "everything we do," says Scott Nutter, Flight Operations General Manager, and level four evaluation by tying training data to operational performance and safety metrics.  

As a result, Delta has received several awards including Travel Weekly's Magellan Award and being named to Fortune's World's Most Admired Companies in 2011.

Delta and Northwest merged more than three years ago and had a smooth integration of their training initiatives by keeping focused on these important level 3 and level 4 outcomes.

March /  April 2012 Training Magazinep. 40