It's Time for All Hands on Deck
Many companies are going to find themselves with a different leadership landscape when business is able to resume and employees are able to return to work.
In addition to the usual pressures of competition and the relentless pace of technology, I predict that many companies are going to experience a shift in their leadership roster either because the Boomers (and some GenX), who were close to retirement decided “enough is enough,” and choose not to come back to work after the Covid-19 crisis, or because organizations will have to greatly reduce their workforces as they come back online, and the easiest way to downsize and remain solvent is to not bring back the more experienced, higher-salaried personnel.
So what can an organization do to identify its future leaders and successfully return to profitability?
Identify Successors
If your organization faces the situation where senior leaders choose to retire, ask those individuals to identify their replacements. They will have the most knowledge regarding who on their team is capable of taking the reins. It’s a good idea to also ask the self-selected retiree if they would come back for three or four months to ease the transition.
If you are choosing to let the senior leader go, again, ask them who on their team would be most capable of stepping up. Also ask them for the top three to five priorities for their department, at this time. This will enable you to pass this knowledge on to the next leader and also allow you to keep track of the priorities yourself.
Begin Mentoring
The best-case-scenario would have been for your company to utilize mentoring already, but if that is not the case, begin a mentoring program immediately. You need a way to transmit institutional knowledge as well as business acumen from more seasoned workers to the younger ones, and the best way to do that is through personal relationships that can adapt immediately to changing pressures.
Circulate a Skills Assessment
Now is the time for all-hands-on-deck; trouble is, most organizations have become so silo’d that they don’t know what individuals are capable of doing (vs. what they are being paid to do, today). Start with a simple survey using Google forms or a subscription survey tool, if your company has one. You’ll want to be able to collect individual responses – not aggregate responses. Ask for name, email, phone number, department, current role (e.g. marketing / graphic designer), and the top 5 skills (fill in the blank) they use in their current role. THEN ask them for 5 additional skills they are capable of deploying. You may find your graphic designer is also great at copy editing or has experience in SEO. To really get the most from this assessment, also ask each individual what soft skills they excel at – because leadership capability is heavily dependent on soft-skills.
If your company comes back online with a reduced workforce, this assessment will enable you to move people around, if necessary, rather than simply eliminating a role based on its title.
This article is admittedly practical and how-to. It does not venture into the best ways to have these conversations or the need for empathy and compassion at this time. It is purely focused on the organization as an entity.
Leadership Pipeline Assessment
If you’d like to assess what your organization’s current leadership pipeline looks like (and indicates for your future) click on the Leadership Pipeline Assessment, at the top of the screen, in the blue bar. It contains 13 questions and will only take about a minute to complete.